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We ship 99% of our products Free of Charge Worldwide!
The only thing we don't, is some of our heavier metal frames and coloured hi def metal artwork (its just a little heavy for a small business to give you free shipping, but we pay for most of it we just ask you for a small donation on those limited items"
WE SEND ALL ITEMS THROUGH EXPRESS SHIPPING COURIERS WORLDWIDE. WE WANT YOU TO GET YOUR PRODUCTS AS QUICK AS POSSIBLE.
We do everything we can to get your product to you faster. We recently managed to get an order to a client in New York from order to in their hands in 6 days, and that includes the time to make it by hand!
Depending on the product, it can take up to 9 days to make your custom item, plus shipping, which, depending on your location might take another 7-10 days. However, it depends on a number of factors, like customs, which we can't control. We will do everything we can to get it into your hot little hands, but because we believe in environmentally focused fashion, we don't have stock sitting around that we don't need. Its better for the environment, its better for our prices, which mean its better for you.
EVERY PRODUCT IS MADE TO ORDER SPECIFICALLY FOR YOU.
If your product has been personalised (say, with a photo or name of a loved one), then sadly we are unable to accept returns, though we we still do our best to make things right.
If for some reason your product is delayed, please contact us and we will investigate as a matter of urgency.
Support an independent business and let us make you love fashion again. Some smaller destinations or areas with infrequent mail may have extended time frames, but if you live in these areas, I’m sure you are already familiar with this delay!
If anything is unclear or you have more questions feel free to contact our customer support at hayati@futureisretro.com